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Location Performance

How well does your location perform?

Siim Raud avatar
Written by Siim Raud
Updated over 9 months ago

Users with the role of an Administrator, Location Manager or Account Owner can track the overall performance of a location.
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To get there, go to the Data Insights section of the dashboard and click on the LOCATION PERFORMANCE tab.

Note that you can select particular lines and a custom time frame to be displayed. Adjust the settings at the upper left for LINES and at the upper right for PERIOD:

The Location Performance for your selected Lines and time frame is being reflected in Queue Length, Wait Time and Service Time.

Queue Length

The amount of visitors you have in the queue on average.

Wait Time

How long does a visitor need to wait in line before being called.

Service Time

The length of service time per visitor.

You can download all graphs on this page by clicking on the list icon at the top right and selecting the desired format.

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