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Service
Service
Learn how to provide service in Qminder.
+1
10 articles in this collection
Written by
Siim Raud,
Rauno Rüngas,
Kris Varik
and 1 other
What is the Overview?
Overview
View your daily progress and keep an eye on clerk performance.
Written by
Kris Varik
Updated over a week ago
What is the Service View and how to use it?
Service View guide
How to manage the queue, call visitors and serve visitors
Written by
Kris Varik
Updated over a week ago
Select your Line and Desk
Choose the lines which to serve and confirm your desk
Written by
Rauno Rüngas
Updated over a week ago
Ending the service
Call Again, No Show, Return to Queue, Call Next or Finish Serving
Written by
Rauno Rüngas
Updated over a week ago
Additonal actions inside the Service View
Labels
How to add, edit and remove labels
Written by
Kris Varik
Updated over a week ago
No Show
How to deal with visitors who miss their turn.
Written by
Kris Varik
Updated over a week ago
Returning a visitor back to the queue
Move a called visitor back into the queue
Written by
Siim Raud
Updated over a week ago
Forward a visitor
Multi-Stage workflow and re-directing your visitors
Written by
Rauno Rüngas
Updated over a week ago
Group Service
Learn how to serve multiple visitors at the same time
Written by
Maris Kund
Updated over a week ago
Assign customers
Improve the workflow by manually assigning customers to the right employee
Written by
Kris Varik
Updated over a week ago