This document provides technical information to IT staff to configure corporate firewalls and proxies to access Qminder. These accesses are required in a corporate network for all Qminder functionality, including iPad and TV as well as employee dashboard support.
Devices that the rules apply to
The below firewall rules must be applied to:
All computers, tablets, mobile devices that Qminder will be used on
iPads used with the Qminder iPad Sign-in Kiosk app
Apple TV devices used with the Qminder TV app
Qminder uses two protocols for data exchange:
HTTPS (port 443) -- based on TCP
WebSocket Secure (port 443) -- based on TCP
It is necessary for both of these protocols to be supported in the network setup.
It is recommended to use Qminder's built in connectivity test to verify that the firewall has been set up correctly. This test can be run by visiting the following URL in the web browser:
Qminder is a web based service. Employees will access Qminder Dashboard by navigating to https://dashboard.qminder.com via their web browser on any desktop, mobile or tablet device. All traffic will be either HTTPS or WebSocket protocol.
Qminder's iPad Sign-in Kiosk and TV apps will access Qminder's cloud services over HTTPS and WebSocket connections.
Hosts and ports
Allow outbound communications to these hosts:
.qminder.com *.intercom.io *.intercomcdn.com *.trackjs.com *.apple-mapkit.com
Allow outbound communication to these ports / protocols:
80 (HTTP) 443 (HTTPS + WebSocket Secure)
Qminder's cloud services will not establish connections to your corporate network, except when sending Webhooks to a designated URL.
No static IP address is needed for the corporate network.
In order to use Webhooks to integrate with the API, the Qminder cloud service will send HTTP POST requests to an URL chosen by the customer side IT department.
Read more on Webhooks: Webhooks Overview API Documentation | Qminder
Full list of hosts that need to be allowed for Qminder to work
api.qminder.com dashboard-assets.qminder.com dashboard.qminder.com dl.qminder.com ipad.qminder.com name.qminder.com www.qminder.com sign-in.qminder.com static.qminder.com
The following third-party providers are needed as well:
*.intercom.io *.intercomcdn.com *.apple-mapkit.com