Skip to main content
All CollectionsFAQ
Password recovery
Password recovery

What to do when you forgot your password

Mirjam Nugis avatar
Written by Mirjam Nugis
Updated over a week ago

If you forgot your password, you can request a link to set a new one.
​
To do that, go to the password recovery page following this link:
​
​https://dashboard.qminder.com/forgot/
​
Enter your email address and click "Submit".

An email with a recovery link will be sent to the address you're registered with in Qminder. This can take a few minutes.

Follow the link and set a new password - you're back on track!

What if I didn't receive a recovery link?

If you didn't receive an email with the link, consider the following options:

  • double-check the email address you entered (your colleagues might have very similar ones)

  • refresh your email inbox

  • check your spam folder

  • if there's still no email, contact us via live support chat! You can reach us by clicking on the chat bubble icon in the bottom right corner of this page

Did this answer your question?