Forward a visitor

Multi-Stage workflow and re-directing your visitors

Rauno Rüngas avatar
Written by Rauno Rüngas
Updated over a week ago

If your establishment offers a more complex experience that includes multiple services, then we got just the feature for you.

You can forward the visitor to a new line.

To see this option, call the visitor from the waiting list and click on the menu button to show options.

When you click Forward you will be given a choice of other lines and services at your location. 

Click on the line you wish to forward the visitor to. The visitor is then moved to the selected line. 

Keep in mind that if you have set up any mandatory fields, then those fields have to be filled in before you can forward the visitor to another line.

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