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Password recovery
Password recovery

What to do when you forgot your password

Mirjam Nugis avatar
Written by Mirjam Nugis
Updated over 5 years ago

If you forgot your password, you can request a link to set a new one.
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To do that, go to the password recovery page following this link:
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​https://dashboard.qminder.com/forgot/
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Enter your email address and click "Submit".

An email with a recovery link will be sent to the address you're registered with in Qminder. This can take a few minutes.

Follow the link and set a new password - you're back on track!

What if I didn't receive a recovery link?

If you didn't receive an email with the link, consider the following options:

  • double-check the email address you entered (your colleagues might have very similar ones)

  • refresh your email inbox

  • check your spam folder

  • if there's still no email, contact us via live support chat! You can reach us by clicking on the chat bubble icon in the bottom right corner of this page

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